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Transformation

Operational, Financial and Practice Management

Dimarcorp Enterprise Consulting understands the challenges that practice owners can have in meeting the demands of their patients whilst managing the day-to-day operations of their practice. Healthcare is a rapidly evolving landscape with challenges relating to recruiting skilled staff to manage practice operations whilst ensuring patient expectations and customer experience protocols are met.

Overview of Solutions

Dimarcorp Enterprise Consulting provides a robust solution to practice owners that can be tailored to the individual needs of the practice owners. DEC has a diverse range of governance and operational experience with supporting care-related businesses from practice owners, to allied health providers to aged care operators.

In addition, we have the benefit of leveraging the resources of our related entities that specialise in care-related accounting and bookkeeping, human resources, marketing and technology solutions.

Reception Management & Appointment Scheduling

Reception Management and Appointment Scheduling

DEC can manage your day-to-day reception team by ensuring day-to-day management with processes in place to enhance quality outcomes and patient experience. We can also assist with implementing seamless scheduling capabilities allowing patients to book appointments across a diverse range of platforms including online, reducing administrative overhead and optimising clinic schedules.

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Practice Management

Reception Management and Appointment Scheduling

DEC can take the hassle out of managing your practice including reviewing and implementing procedures and policies, implementing process enhancement initiatives, managing contractors, procurement processes, and other administrative tasks. Our framework is focused on ensuring that compliance and quality initiatives are met and are consistently monitored with any deficiencies identified and corrective action implemented promptly.

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Business Planning

Reception Management and Appointment Scheduling

DEC considers our practice management solution as a strategic partnership arrangement with the practice owners. As part of the onboarding process, we will develop a practice business plan to ensure that the strategic and operational objectives are clearly defined, and we can ensure that there is a clear direction in moving the practice forward. The business plan will also define marketing strategies and focuses for the practice

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Financial Management and Reporting

Reception Management and Appointment Scheduling

Through our sister company, CareCFO, we will provide support to your business from bookkeeping, financial analysis, and management reporting. Our unique offering provides your practice with a diverse range of financial data to assist with business decision-making. Our core goal is to provide financial information to provide information that supports your practice’s strategic and operational objectives. We also undertake reconciliation processes around billing to Medicare to ensure that all funding is accurately received and accounted for.

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Human Resources and Professional Development

Reception Management and Appointment Scheduling

Through our sister company, CareHR, we will provide support to your business from human resources management, professional development, workforce planning, and related Human Resources operational support. Payroll and rostering services can also be provided as part of our practice management option.

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Procurement and Contract Management

Reception Management and Appointment Scheduling

As part of our practice management solution, we will coordinate all of your procurement of supplies, review imprest systems and also manage your contractors. Through our related sister entity, MobiAssist, we can utilise our network to ensure that you are getting competitive pricing for your supplies.

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Marketing, Design, and ICT Solutions

Reception Management and Appointment Scheduling

Through our sister company, CareCREATIVE, we provide digital marketing, graphic design, web design and related services. Our objective is to provide support to the practice owners to grow their business through lead generation, brand development and positioning and promoting the unique selling points of your business. We can also provide information technology and communication solutions to enhance your business efficiencies and outcomes.

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Auditing and Accreditation

Reception Management and Appointment Scheduling

DEC will assist your practice to maintain accreditation, by ensuring ongoing compliance with accreditation outcomes. We will also implement an internal auditing process to ensure that your practice remains compliance.

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Patient Communication Strategies

Reception Management and Appointment Scheduling

Enhanced communication channels, including SMS and email reminders, facilitating proactive engagement with patients, improving appointment adherence, and fostering patient satisfaction.

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Practice Analytics and Operational Reporting

Reception Management and Appointment Scheduling

Advanced analytics and reporting tools provide actionable insights into practice performance, patient demographics, and financial metrics to support informed decisionmaking and strategic planning.

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Why Choose Us?

DEC is committed to working with practice owners to enhance the efficiency, accessibility and compliance of their practice. Our Practice Management Solution offers a turnkey approach for doctors to manage their practices effectively. We are committed to empowering healthcare professionals to navigate the complexities of modern practice management with ease, ultimately enhancing patient care and driving practice success.

Expertise

Our team of seasoned internal auditors possesses a wealth of experience across various industries and sectors. We stay current with the latest audit methodologies, regulations, and best practices

Tailored Solutions

We understand that every organisation has unique needs. Our approach is highly customised to address your specific auditing requirements, ensuring that our recommendations align with your strategic objectives

Objective and Independent

We provide objective and independent assessments, ensuring that your organisation’s internal processes, controls, and compliance are rigorously evaluated.

Efficiency

By streamlining administrative tasks and optimising workflows, our solution enables doctors to focus more on patient care, thereby, increasing overall practice efficiency

Accessibility

By enhancing marketing and business systems will allow the practice owners to assist more patients and enhance accessibility to services for more patients

Compliance

Our solution adheres to stringent data security and privacy standards, ensuring compliance with regulatory requirements and safeguarding patient information.

Patient Satisfaction

Enhanced patient communication capabilities and streamlined appointment scheduling contribute to improved patient experiences, fostering loyalty and positive word-of-mouth referrals.

Patient Focus

The key objective of our solution is to allow the practice owners to focus on patient care and patient outcomes.

Accreditation and Compliance

We will maintain accreditation practices and ensure that the practice is monitored to identify any non-compliance. referrals.

Read our Capability Statement to know more on how Dimarcorp Enterprise Consulting can help you innovate, grow, and transform.

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