Home Care Resilience Workshop
A program that discusses key focus areas for Boards, Management teams and Business Owners on the running of their organisation as it transitions to the new Support at Home model.
Course Overview
The future of Home Care is uncertain as the transition to “Support at Home” becomes a reality. Home Care business leaders need to consider the implications of these changes on their governance, operations, and financial models. The transition to a new funding and operating model requires considered planning, change management, and strategic resourcing. The resilience of a home care business during this transition requires a forward-thinking and innovative management team to
lead the organisation.
This course is ideal for:
This program has been developed to enhance the skills and overall knowledge of Business Leaders and Management teams in Aged Care and Community Services sector.
"Great material delivered at a great pace. Well delivered in an interesting format that kept everyone engaged. The presenter was very knowledgeable and approachable. Thank you!"
Course Duration
What You Will Receive
Workbook and Handouts
Participation Certificate
Morning tea, lunch and afternoon tea
Price
Key Topics Covered
- The governance and operational changes required by home care businesses during the transition to “Support at Home” in 2025.
- The key considerations businesses need to make as they transition to a further deregulated market with evolving consumer expectations.
- Ethical decision-making and navigating and implementing change management
- Key governance requirements and strategies to ensure compliance with Standard 8 – Aged Care Quality Principles.
- Financial governance principles and budgeting
frameworks. - Implementation of risk management frameworks and risk mitigation strategies.
- Implementing corporate sustainability and social responsibility strategies.
- Formulating and implementing strategies to grow your Home Care business sustainably and to have the flexibility to pivot as opportunities arise.
- Workforce planning strategies to ensure continuity of care whilst expanding your client base.
- How to create and maintain a positive workforce culture that is focused on customer experience and satisfaction.
- How to establish your brand and your unique selling points to become a “provider of choice” in a more convoluted marketplace.
- Utilisation of digital marketing strategies and lead generation services to grow and develop your home care business.
- Should you consider an advisory committee or board for your business? What remuneration should you pay?
- Selecting and identifying technology including best practice information management systems and cyber security.
- Innovation opportunities and strategies to enhance processes and achieve economies of scale.
- Strategies to define and implement customer experience standards and how to lead your team during a time of transition.
- Business transformation and innovation strategies.
- Considerations and planning for CHSP providers transitioning to “Support at Home” in 2027.
The Facilitators
Joseph Dimarco
Joseph Dimarco is the Managing Director of Dimarcorp Group. An
accountant by trade, Joseph specialises in strategic consulting to the Aged Care and Disability sectors.
Martina Chelini
Martina has strong abilities in human behaviour including a decade of study, delivery of online therapy and consulting sessions.
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